Knowledge Management: Innovation, Technology and Ontologies

Abstract

Knowledge is an essential resource to create value for organizations and requires adequate Knowledge Management to generate, retain, and apply it and obtain competitive advantages. Knowledge management implies considering the people who are part of the organization as a key factor, proposing organizational cultures and aspects that favor it, and applying processes and technologies. This research used a literature review of articles published in the DBLP Computer Science Bibliography in first and second-quartile journals based on the Scimago Ranking Journal to analyze the presence of Knowledge Management, which views are considered, and which aspects of technology are most relevant. The results of this research provide an overview of relevant topics about knowledge management and allow shows the relevance relationship between knowledge management and innovation, and artificial intelligence and ontologies as a fundamental part of the application of knowledge management.