Knowledge Representation and Technologies in the Latin American Academic Literature

Abstract

Knowledge management allows managing not only the information possessed by people but also the experiences, judgments, and cognitive beliefs adapted and empowered by an individual’s mind. There are five views of knowledge management: people, organizational aspects, process, measurement and knowledge representation, and technologies. This paper proposes a Scoping Study based on the following research questions: how many papers are associated with knowledge representation and technologies? which representation techniques and technologies are presented in the papers? and what categories of them are possibly identified in the papers? In the review, 1107 papers were found, on which exclusion criteria were applied and 61 articles were found for detailed analysis. The analysis allows identifying the following categories for the knowledge representation and technologies view: socialization techniques, techniques or models for knowledge explanation and representation, fields of study, logical and analytical processes, organizational practices, and technological tools.