(CEUR-WS, 2024-10) Straccia, Luciano; Pollo Cattaneo, Maria Florencia
Knowledge is an essential resource to create value for organizations and requires adequate Knowledge Management
to generate, retain, and apply it and obtain competitive advantages. Knowledge management implies
considering the people who are part of the organization as a key factor, proposing organizational cultures and
aspects that favor it, and applying processes and technologies. This research used a literature review of articles
published in the DBLP Computer Science Bibliography in first and second-quartile journals based on the Scimago
Ranking Journal to analyze the presence of Knowledge Management, which views are considered, and which
aspects of technology are most relevant. The results of this research provide an overview of relevant topics
about knowledge management and allow shows the relevance relationship between knowledge management
and innovation, and artificial intelligence and ontologies as a fundamental part of the application of knowledge
management.
